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Pharmacy Business

Do you think the same way, or the same system you used to communicate with your patients twenty years ago is still sufficient today? Good customer service used to be as simple as the pharmacist being friendly and helpful to his/her patients. Technology has changed the way all businesses communicate with their customers. It is no different for pharmacists.

Are you dreaming of owning a new pharmacy? part-01

Are you dreaming of owning a new pharmacy? You want to serve the public and enjoy your success. So, what’s the best way to make this happen? Research. Research. Research. You have two options: buying an already established pharmacy or building your own. You must weigh the pros and cons of each. Either way preparation is essential, but if you decide to build your own pharmacy, here are a few important things to consider:

Pharmacy Customer Service – Part 1

Why do your patients keep coming back to you?

Perhaps you have a really great location?

Is it because you have the best prices in town? You can rest assured that when patients return to you month after month and year after year, they are being drawn back because of how you and your staff make them feel – that’s the effect of great customer service.

Pharmacist-client communication

Communication is a crucial part of a pharmacy practice. It is through good patient-pharmacist communication that health outcomes improve. Over the years, the way a pharmacist communicates with his/her patients has changed, and no matter how good the patient-pharmacist interpersonal communication is, there is always room for improvement.

Long-Term Lease – Part 4

It’s important to protect your rights as a tenant..

Long-Term Lease

If can’t renew your lease when it expires.

And when you relocate, You may find that all the properties that would be suitable for your needs are offered for sale only, rather than lease.

Perhaps, if you can afford it, another way out would be to buy, instead of leasing, your next property. There are advantages and disadvantages to both options.

Take time to investigate the short-term and long-term implications of buying versus renting.

Hany Eltalawy

Long-Term Lease – Part 3

It’s important to protect your rights as a tenant..

Long-Term Lease If can’t renew your lease when it expires.

And when you relocate, you could attach your pharmacy to a clinic, add a big front shop, or improve the parking situation.

Another solution is to buy any available nearby pharmacy, even if they’re asking a premium price, and add both volumes of pharmacies to the new location.

The positive side of this is that you will save on one pharmacist’s salary and on the rent of the old location.

Hany Eltalawy

Long-Term Lease – Part 2

It’s important to protect your rights as a tenant..

Long-Term Lease

If the landlord, for whatever reason, tells you that you can’t renew your lease when it expires. This happens every day with small businesses that assume their landlord will renew their lease, only to find out the option to renew is not available, or the rent has been grossly inflated.

This can be inconvenient and upsetting for sure, but it may be a blessing in disguise. Sometimes, a move can be one of the best things you can do for your business. It can be an opportunity to improve on or eliminate any problems you’re dealing with in your current location.

Hany Eltalawy

It’s Important to Protect Your Right

It’s important to protect your rights as a tenant

Don’t let yourself get caught in a situation like this:
You’ve spent years working hard to build a successful pharmacy business. You’ve found a good commercial property that provides the location and facilities you need to conduct and grow your business.

Perhaps you have invested in making improvements to the premises. Your patients have come to like and trust you, and they know where to find you.

You have a good relationship with the landlord for a long time. Then the landlord, for whatever reason, tells you that you can’t renew your lease when it expires.

Hany Eltalawy

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